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get in touch

Whether you need treatment, have questions, or want to book an appointment—our team is ready to help.

Call Us

Raja Uda: +6010-353 5367 (Whatsapp / Call)

Lembah Permai: +6010-453 5367 (Call only)

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FAQ

Frequently Asked Questions

Here are some common questions patients ask before booking with us.

Do I need an appointment or can I walk in?

We recommend booking an appointment to secure your preferred time slot. Walk-ins are welcome but subject to availability.

No referral is required. You can book directly with us for assessment and treatment.

Yes. Our physiotherapy centre is registered under KKM and all treatments are provided by licensed physiotherapists.
To proceed with an insurance claim, you will typically need a doctor’s referral letter and should first check with your insurance provider to confirm your policy coverage and requirements. We will gladly assist you with the documentation and support you through the enquiry and claim preparation process.

Yes! Our therapists can come to your home in Mainland Penang with full equipment for treatment.

Your therapist will conduct a full assessment and recommend the most suitable treatment based on your diagnosis and recovery goals.

A typical session lasts around 60 minutes and includes assessment, treatment, and personalized exercise guidance.